Ordering Parts Online
The US ServTec Online Parts Catalog
provides a simple, visual method of ordering the replacement parts
you need for your customers. Parts are displayed as full-color
photographs, so you can ensure for yourself that the part you are
ordering is the right one.
The Online Parts Catalog begins here.
If you are looking for parts for a particular model, you can use the
drop-down list on the left side to jump directly to the catalog for
that model. If you wish to search for the specific parts you
need, you may use the Search Tool on the right-hand side to
locate these parts.
Search by the part description...
...or just enter the part number, if you already know it.
At the bottom of the page, anything
matching your search criteria will be displayed, sorted by model.
Any part with the word "carburetor" in the description would be
displayed, in this instance. Use the scroll bar on the
right side of the box to find the part you need, then click on its
The part name, price, description,
diagram of where it appears in the part catalog, and its photograph
will be displayed on top of the page. If you are satisfied
that this is the part you need, you may enter the quantity desired
just below the photograph, and then click the green Add to Cart
button to the right.
The item is now in your Shopping
Cart, along with any other parts you wish to purchase.
Here, you can change quantities of parts in the Shopping Cart, or
remove unwanted parts, before Checking Out, when your order
is submitted to US ServTec. You may also click the Keep
Shopping button to return to the catalog and add your next part.
You can return to this screen any time by clicking the Shopping
Cart button at the top of the page.
This is the final verification screen
before Checkout. All parts that will be ordered are
listed, along with their total cost. A Purchase Order
Number can be added optionally, for your own reference, and the
Shipping and Payment choices may be set as well.
Orders may be shipped via standard Ground, Two-Day, Next-Day,
or Next-Day Saturday method. Payment may be either
Account Terms such as Net 30 or COD, or Credit Card on File
if US ServTec has a credit card record on file with your company.
When satisfied, click the Check
Out button to place your order. Orders submitted before
2:00 PM EST each weekday will typically be shipped that same
business day. The following day after shipping, you can
track your order online on the US ServTec Dealer Center by
clicking the "Order Tracking" on the main menu. All
orders shipping recently will be listed, and will include
information on the date processed, number of packages in the
shipment, and provide a tracking number and link to the
shipment company's tracking page.
to the Online Warranty Claim System introduction